FAQs

Booking sessions on your pass

All sessions should be booked online. Tokens will automatically removed from your pass.


Opening Times – Brighton Marina

Brighton Marina Opening Times April and MayJune, July and AugustSeptember and October Monday, TuesdayClosed For hire or ridesOffice open 09:00 till 18:00 Hire and rides available 10:00 till 20:00Closed for hire or rides Wednesday - FridayOffice open 09:00 till 18:00 Hire and rides available 10:00 till 18:00Office open 09:00 till 18:00 Hire and rides available...


Sea Hire

The sea can be a challenging place. Our aim is for members to grow into confident and independent water people.  The sea offers us a wonderful, varied, dynamic exciting playground for watersports. But it can be dangerous and unforgiving. It is better to go slowly, learn and be prepared.  This is...


Pre requirements to hiring equipment

Yes. To hire equipment you must have appropriate experience. To hire you must have complete the courses below or have equivillant experience. We offer beach Club members a 65% discount. SUP Hove Lagoon SUP Taster SUP Sea Signed off for unsupervised hire Kayaking None Cable Wakeboarding Improvers Course Windsurf on Hove Lagoon RYA level 1 Windsurf on Sea Signed off for...


Members Clinics

The best and quickest way to improve is with guidance and training from our instructors. Our instructor led clinics are FREE to Club Members. you can also join our course, many of which offer members a 65% discount. Come to our instructor lead clinics. You will get free coaching and...


How long are Lagoon Gift Voucher valid for ?

2 years from the date of purchase.


How does the online vouchers work ?

Once you login or create an account you can choose : Image to go on the voucher Name for the voucher Who to email the voucher to. You can choose to have the voucher emailed to yourself or someone else. Choose date and time you would like the voucher...


How do I redeem my voucher ?

The voucher is sent to that email address you choose at the time of purchasing. There is a link to click in the voucher. On clicking the link you are taken to our reservations system to login or create an account. At that point a credit is created on...


Can vouchers be posted to me ?

Yes - please call our to arrange on 01273 42 48 42 option 2. Please note that you do not need a physical voucher. You can create your own  but we are happy to post you one. We log your voucher on our system and it can be redeemed using...


I have not received my voucher

We are really sorry. Something looks like it has gone wrong. Please check your junk mail, if the voucher is not there then please email us or call us on 01273 42 48 42 option 2 and we can resend it.


Can Gift Vouchers be bought over the phone or in person ?

Yes - call 01273 42 48 82 option 2 or visit us. Please note in the winter the physical office may be closed and we advise calling first to check. Some special offers may apply to online purchases only.


Hove Lagoon Opening times

Hove Lagoon Opening Times Summer Season April : Wednesday – Friday (12 – 6pm) Weekend (9am – 7pm) May : Monday – Friday (12 noon – 8pm or approx 1 hour before dark) Weekend. (9am – 7pm) June – end of August : Monday – Friday (10am – 9pm or approx 1 hour before dark) Weekend. (9am – 7pm) September : Monday –...


Cancelling Sessions

Please cancel any sessions you cannot attend. We restrict availability to ensure you have a good experience, to manage equipment and for safety reasons. Places are limited and may failing to cancel may be stopping other members attending. THIS IS ESSENTIAL FOR WAKEBOARDING FLEXI PASS USERS : CURRENTLY WHEN YOU CANCEL...


Wakeboard Booking Rules

We have the following rules to enable everyone to share the cable availability. If  you cannot find a wakeboard session to book please contact us and we will help you find a space. Your membership entitles you to book up to 2 free wakeboard ride sessions per day except Sundays which...


Discount for more than one child?

If you are booking more than one child on to one of the courses or activity weeks you will receive a 10% discount for the second and any further children. This is also applicable when the early booking discount is running! If you are unable to get the discount...